Returns & Exchanges

I hope you love your goods but if you are not completely satisfied with your purchase please contact me within 5 days of receipt and we can discuss an exchange or credit note and returns in the event of damage. While I can accommodate refunds in exceptional circumstances, I ask that you measure and look at the images carefully to avoid unnecessary costs. I do not offer refunds on ‘Made to order’ pieces.

To request a return, please email parkerfiona2@gmail.com.

You must return the item unused. Items should be posted back and paid for yourself within 14 days of receipt. Insuring the package is recommended, and obtain a tracking number, as fionapitkin.co.uk cannot be held responsible for lost packages.